Job Description

Parts Counter Person D'Addario Nissan | Shelton, CT D'Addario Automotive Group is seeking a motivated, customer-focused Parts Counter Person to join our team at D'Addario Nissan in Shelton, CT. At D'Addario Automotive Group, we believe exceptional customer experiences begin with exceptional employees. We are committed to providing a positive work environment where our team members are valued, supported, and given opportunities to grow. If you're looking for a career with a respected, family-owned dealership that invests in its people, we'd love to hear from you. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced dealership environment. This position plays a vital role in supporting our service department, collision center, technicians, and retail customers by ensuring timely and accurate parts sourcing and inventory management. What We Offer

• Family Owned and Operated Environment
• Flexible Schedule
• Paid Training and Development Opportunities
• Medical Insurance with Dental and Vision Options
• Health and Wellness Benefits
• Basic Life Insurance Policy
• Paid Vacation and Sick Time
• 401(k) Retirement Plan with Employer Contribution
• Employee Discounts on Products and Services
• Opportunity for Career Growth and Advancement

Responsibilities

• Assist retail, wholesale, and internal customers in identifying and ordering the correct automotive parts.
• Provide prompt, professional, and courteous service to customers and dealership staff.
• Utilize manufacturer parts catalogs to accurately identify and source parts.
• Answer incoming phone calls and provide pricing, availability, and product information.
• Review repair orders and body shop estimates to ensure parts accuracy and proper pricing.
• Process special orders, returns, and warranty parts as needed.
• Prepare parts for daily delivery, shipment, or customer pickup.
• Maintain accurate inventory through weekly bin checks and inventory control procedures.
• Receive, stock, and organize incoming inventory in designated locations.
• Assist with stock orders and inventory replenishment.
• Follow all dealership safety policies and operational procedures.

Qualifications

• Minimum of two years of automotive parts experience preferred.
• Nissan parts experience is a plus but not required.
• Reynolds & Reynolds experience is preferred but not required.
• Strong knowledge of automotive parts and electronic parts catalogs.
• Excellent customer service and communication skills.
• Strong organizational and time management abilities.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic mathematical skills, including the ability to calculate pricing, discounts, and commissions.
• Ability to read and interpret parts catalogs, procedure manuals, and safety documentation.
• Proficient computer skills and attention to detail.
• Valid driver's license with a clean driving record preferred.

If you're passionate about the automotive industry and take pride in providing outstanding customer service, we'd love to welcome you to the D'Addario Nissan team. Apply today and build your career with D'Addario Automotive Group—where great people drive great experiences. You can also reach out to Robin Connery - HR at rconnery@marioaddario.com. We look forward to hearing from you!

Job Tags

Full time, Flexible hours

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