ServiceNow Developer-Accolite Job at Infinity Quest UK, Remote

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  • Infinity Quest UK
  • Remote

Job Description

  • Proven experience (3+ years) as a ServiceNow Developer with hands-on platform development across multiple modules.
  • Strong proficiency in ServiceNow scripting: JavaScript, Glide API, business rules, client scripts, UI actions, script includes, and flow designer.
  • Experience configuring and developing within ITSM modules (Incident, Problem, Change, Request, CMDB).
  • Solid understanding of ServiceNow integration capabilities: REST/SOAP APIs, Integration Hub, and MID Server.
  • Experience with ServiceNow update sets, ATF (Automated Test Framework), and instance cloning.
  • Familiarity with ITIL v3/v4 processes and how they map to ServiceNow workflows.
  • Strong problem-solving skills with the ability to diagnose and resolve complex platform issues.
  • Experience working in Agile/Scrum delivery teams with tools such as Jira and Confluence.
  • Excellent communication skills with the ability to engage technical and non-technical stakeholders.

Desirable Qualifications

  • ServiceNow Certified System Administrator (CSA) .
  • ServiceNow Certified Application Developer (CAD) or module-specific certifications (ITSM, SecOps, GRC, HRSD).
  • Experience with ServiceNow ITOM (Discovery, Service Mapping, Event Management) or SecOps (Security Incident Response, Vulnerability Response).
  • Exposure to ServiceNow GRC (Governance, Risk & Compliance) or IRM modules within regulated or government environments.
  • Experience working on HMG (His Majesty's Government) programmes or within UK public sector / defence organisations.
  • Knowledge of DevOps practices including CI/CD pipelines, automated testing, and source control (Git).
  • ITIL v4 Foundation certification or equivalent.

Job Tags

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