Core Responsibilities
Design develop and execute manual test cases based on functional requirements and user stories
Perform functional regression integration and system testing
Identify document and track bugs using tools like Jira Azure DevOps or Bugzilla
Collaborate with developers product managers and QA teams to ensure quality deliverables
Review requirements and provide testability feedback early in the SDLC
Participate in test planning test case reviews and defect triage meetings
Validate fixes and perform re-testing and regression cycles
Maintain clear and organized test documentation and reports
Required Skills
Strong understanding of Software Testing Life Cycle (STLC) and SDLC
Hands-on experience in writing test cases test scenarios and test plans
Familiarity with defect tracking tools (e.g. Jira)
Good knowledge of functional and non-functional testing
Understanding of API testing basics (Postman is a plus)
Experience testing web and/or mobile applications
Ability to analyze requirements and identify edge cases
Basic knowledge of SQL for data validation
Experience testing Salesforce-based applications (Sales Cloud Service Cloud or custom Salesforce implementations)
Preferred Qualifications
Experience working in Agile/Scrum environments
Exposure to automation tools (Selenium Cypress etc.) is a plus
Familiarity with CI/CD pipelines is a bonus
ISTQB certification (optional but preferred)
Soft Skills
Strong analytical and problem-solving skills
Attention to detail (this ones huge in QA)
Clear communication and documentation skills
Ability to work independently and in team settings
Curious mindset-tends to break things creatively
Education & Experience
Bachelors degree in Computer Science IT or related field
Typically 2 5 years of experience in manual testing (adjust based on level)
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