Jira Service Management Engineer Job at Openkyber, Maryland

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  • Openkyber
  • Maryland

Job Description

Role: Senior IAM Operations Engineer (SRE & Cloud Security) Location: Richmond, VA/Mclean, VA/Plano, TX (Hybrid)

Long Term Contract Key Responsibilities:
  • Infrastructure & Cloud Operations
  • Hybrid Identity Management: Manage and optimize the core identity footprint across enterprise Active Directory (AD/Azure AD) and AWS IAM (including AWS Organizations, IAM Identity Center, Service Control Policies, and complex cross-account roles).
  • Infrastructure as Code (IaC): Maintain and deploy IAM resources, policies, and directory configurations using tools like Terraform or CloudFormation.
  • SRE Mindset: Ensure the uptime, performance, and scalability of Identity systems. Proactively minimize operational "toil" through automation, scripting, and self-service tooling.
  • CI/CD & Automation Pipeline Management: Design and support CI/CD pipelines (e.g., GitHub Actions, GitLab CI, Jenkins) to securely automate policy testing, deployment, and validation.
  • Automated Governance: Implement guardrails and automated compliance scanning into the deployment pipelines to prevent privilege creep and misconfigurations before they reach production.
  • Observability & Incident Response: Deep Telemetry: Establish comprehensive monitoring, logging, and alerting for all authentication and authorization paths using tools like Datadog, Splunk, Prometheus, ELK, or AWS CloudWatch/CloudTrail.
  • Incident Handling & Post-Mortems: Act as a tier-3 escalation point for complex identity and authentication issues. Lead blameless post-mortems to identify root causes and build automated preventions for future outages.
Qualifications:
  • Strong Site Reliability Engineering (SRE) background to manage, scale, and secure our enterprise identity infrastructure.
  • Ability to bridge the gap between traditional identity management (Active Directory) and modern cloud architectures (AWS)
  • Instead of manually provisioning access, ability to build and maintain CI/CD pipelines to automate infrastructure changes, leverage observability frameworks to maintain platform health, and treat identity infrastructure as a highly available distributed system.

For applications and inquiries, contact: hirings@openkyber.com

Job Tags

Long term contract

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