Accentuate Staffing is working with a growing organization in the healthcare technology and services space that is hiring an IT Service Delivery Manager to lead and further develop its technology support function. This newly created role will provide dedicated ownership for a support area that serves both internal users and external client contacts. It is an exciting opportunity for someone who enjoys enhancing service delivery, developing practical processes, and becoming a trusted and visible resource across the organization.
The ideal candidate will be a hands-on IT services leader who is comfortable operating as a player/coach in a scaling environment. In this role, you’ll stay close to day-to-day support needs while helping establish consistency, accountability, and clearer workflows. We’re looking for someone who is professional, approachable, service-oriented, and able to make technical information clear and accessible for a variety of users and stakeholders.
Responsibilities:
Requirements:
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