Job Description

Pawfect Shine is seeking a friendly and organized Entry-Level Communications Assistant to support communication with customers and team members at our Los Angeles location. This is a great opportunity for someone with strong communication skills who enjoys helping customers and working in a pet-focused environment.

Full-time | On-site

Responsibilities

• Welcome customers and provide friendly assistance
• Provide customers with information about grooming services and appointments
• Communicate appointment details, updates, and scheduling information
• Answer routine customer questions in a clear and professional manner
• Record customer requests and pet care instructions accurately
• Prepare and organize approved customer information materials
• Participate in team training and meetings
• Help maintain a welcoming and organized customer area

Qualifications

• High school diploma or equivalent preferred
• Good organization and attention to detail
• Ability to communicate information clearly and accurately
• Comfortable speaking with customers and working around dogs
• Dependable and punctual
• Ability to work effectively as part of a team
• Willingness to learn
• Must be available to work on-site in Los Angeles

Compensation & Benefits

• $19–$26 per hour , depending on experience
• Full-time, on-site position
• Paid training
• Supportive work environment
• Opportunities for professional growth and advancement
• Employee discounts on eligible services

About Pawfect Shine

Pawfect Shine is a professional pet grooming business focused on quality grooming services and a positive experience for pets and their owners. Our team values compassionate pet care, professionalism, cleanliness, safety, and excellent customer service.

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