Customer Service Representative (remote) Job at Cygnific Company, California, MO

MUQxVTN5a3N5TVN1bDFVS2ZJSnY3V2xzNmc9PQ==
  • Cygnific Company
  • California, MO

Job Description

  Job Description

Responsibilities:

  • Generate sales leads
  • Identify and assess customers‚Äô needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements and skills

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma

Job Tags

Remote job, Part time

Similar Jobs

Cloud Analytics Technologies LLC

Supply Chain Administrator Job at Cloud Analytics Technologies LLC

 ...systems like payroll, accounts payable (AP), accounts receivable (AR), or similar. ~ Minimal travel ~ Must be authorized to work in the United States. No Visa sponsorship provided now or in the future for this position ~ Supply Chain Certification(s) preferred... 

DivIHN Integration Inc

IT Desktop Support Technician Job at DivIHN Integration Inc

 ...inquiries regarding the following opportunity, please contact our Talent Specialist, Meghna at (***) ***-****. Title: IT Desktop Support Technician Location: Canton,NY Duration: 12 Months with possibility of extension based on demand. Schedule:Monday... 

UMB Bank

Private Banker II Job at UMB Bank

 ...The Private Banker II (PBII) will source & maintain relationships with high-net-worth clientele. The PBII primarily delivers private banking credit and deposit solutions. Additionally, will partner with wealth management, retail, commercial banking & other lines of business... 

Vyve Broadband

Data Analyst Job at Vyve Broadband

 ...Job Summary: We are seeking a detail-oriented and analytical Remote Data Analyst to join our team. The Data Analyst will be responsible for interpreting data, analyzing results, and providing actionable insights to support business decision-making, all in a remote setting... 

BioLife

Donor Phlebotomist - Day 1 Benefits! Job at BioLife

 ...Takeda: High school diploma or equivalent Ability to walk and/or stand for the entire work shift Will work evenings, weekends, and holidays Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees Ability to lift to 5 lbs., and...