Customer Service Coordinator Lead Job at Ardent Health, Albuquerque, NM

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  • Ardent Health
  • Albuquerque, NM

Job Description

Overview

Join our team as a day shift, full-time, South Valley Clinic Customer Service Coordinator Lead in Albuquerque, NM.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

  • Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors and advanced practice providers in a broad range of specialties and primary care.
Responsibilities

  • Leads and oversees the daily duties of assigned staff within a designated department.
  • Provides guidance and training to assigned staff responsible for admitting, registering, scheduling, and verifying patient insurance policies.
  • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
  • Adheres to policies, procedures, and regulations to ensure compliance and patient safety
Qualifications

Job Requirements:

  • High School Diploma or GED equivalent.
  • Medical Terminology knowledge.
  • Knowledge of office procedures.
  • Knowledge of insurance plans.
  • Skilled in a variety of software applications.
  • Two (2) years of directly related experience

Preferred Job Requirements: 

  • Associate’s Degree in a related field of study.
  • Medical Office Experience.

Job Tags

Full time, Work at office, Day shift

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