Job Description

: Date Opened: Thursday, June 05, 2025 12:00 AM Close Date: Tuesday, June 10, 2025 12:00 AM Department: Charlotte Communications Department Salary: $63,605.87 - $79,507.34 Commensurate with Experience SUMMARY Responsibilities includes work managed or performed across multiple Communications & Corporate Affairs sub-families. Specializations in this sub-family typically perform work related to both internal and external communications, including developing the content for and producing written and visual communications. ESSENTIAL DUTIES & RESPONSIBILITIES

• Draft city leadership correspondence including talking points, speeches, briefing documents for press conferences, meetings, ceremonies and other special events.
• Assist with media relations and public relations events.
• Respond to and manage requests from media.
• Support other city departments in responses to media requests or interview requests.
• Contribute to proactive media pitching strategy.
• Create daily reports for trending, city-related media stories.
• Monitor and analyze local, regional and national media coverage for the city.
• Stay informed of media trends and hot topics in local, regional and national outlets.
• Support content development for social media and other digital channels.
• Support public records requests process.
• Attend city council meetings and other city meetings as necessary.
• Collaborate with departments within the city to develop stories for news outlets.
• Perform other work-related duties as assigned.

MINIMUM QUALIFICATIONS High School Graduate or Equivalent and three to five years relevant experience. Or Associate's Degree and one to three years relevant experience PREFERRED QUALIFICATIONS

• Bachelor's degree in communications/journalism or 3-5 years of relevant experience.
• A combination of government, agency, corporate, and/or consumer communications experience preferred.
• Exceptional writing and editing skills.
• Strong interpersonal skills and ability to work collaboratively within a team or individually.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

• Willing and able to work public events during evenings/weekends as needed.
• Perform and excel within an integrated fast-paced team environment.
• Handle multiple tasks and meet tight deadlines while prioritizing.
• Self-motivated with ability to work independently.
• Ability to work collaboratively and build relationships.
• Excellent writing, storytelling, and editing skills and proficient in AP style.
• Ability to maintain confidential information.
• Excellent written and verbal communications skills.
• Ability to manage multiple tasks, work under pressure and meet deadlines as required.
• A working knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Teams.
• Must be flexible in dealing with changing priorities.

**PLEASE SUBMIT COVER LETTER ALONG WITH RESUME** CONDITIONS OF EMPLOYMENT The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate's written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer. HOW TO APPLY Apply online. Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays. For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us . The City of Charlotte is committed to making the job application process accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modification will be provided. To make a request, please email HRADAAdministration@charlottenc.gov , call 704-962-6168, or visit us in person at 700 4th St., Charlotte, NC 28202 . BENEFITS The City of Charlotte provides a comprehensive benefits package to all employees. The City of Charlotte is a drug and alcohol-free workplace.

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